How long does it take to personalize a jersey?

The time it takes to personalize a jersey varies because they need to be shipped to the screen printer before being shipped to you. Typically, the personalization process adds an additional 3 to 5 days to the order's processing time before it is ready for shipment.

When will I receive shipping confirmation for my order?

After placing your order, the jersey will be sent to the screen printer for personalization. Once the personalization has been added, you will receive a shipping confirmation with the details of your shipment.

Can I return a personalized jersey if I change my mind?

No, personalized jerseys cannot be returned unless they are defective or faulty. If you believe your personalized jersey is defective or faulty, please contact our customer service team here. (https://us.puma.com/us/en/help/contact-us) Common issues can include printing errors, fabric defects, or incorrect personalization details.

Can I make changes to my personalized jersey order after it has been placed?

Unfortunately, once an order for a personalized jersey has been placed, it cannot be modified or canceled. This is due to the custom nature of the item and the immediate processing required for personalization. Please double-check all details before completing your purchase to ensure accuracy.