saltar al contenido

How do I check my order status?

COVID-19 Update: As our supply chain takes every precaution for the health and safety of their staff members and our customers, you may experience longer than expected delivery times.

To check the status of your order, including processing and shipping updates, click here. You can check your order status by logging in to your My Account or by entering your order number, email address and billing zip code.

Please note, once your order has shipped, you will receive an email with a tracking number for all shipping and delivery updates.

For more information and step-by-step instructions on how to check your order, click here.

¿Necesitas ayuda?

Correo electrónico:

customerservice.us@puma.com

Teléfono:

1-888-565-PUMA (7862)7AM – MIDNIGHT ET, 7 DAYS A WEEK

Chat en vivo:

7AM – MIDNIGHT ET, 7 DAYS A WEEK