A message to our valued customers:
We hope that this note finds you and your families safe and well.
We understand that we are in a time of uncertainty, and at times like this we are reminded of how thankful we are to be part of such a dedicated and resilient industry and how grateful we are for each one of our customers. As the COVID-19 pandemic continues to spread, we are working quickly to ensure the health and safety of all our employees and customers.
In order to continue to protect the health and safety of our customers and team, PUMA stores in the US and Canada will remain temporarily closed. We look forward to reopening our stores our soon as it is deemed safe by the local authorities. In the meantime please visit our outlet store online. Also, PUMA has implemented multiple safety measures for our employees including shifting to a work from home schedule, placing restrictions on business travel and encouraging employees to take all precautionary measures to safeguard their health and others as recommended by the CDC.
Our goal is to continue to be a trusted destination for all your footwear, apparel and accessory needs even while our retail stores are closed, therefore we encourage you to visit PUMA.com in the meantime. We are still taking orders, adding new items and working hard to ensure that all current orders get fulfilled to the highest level of service we pride ourselves on. We are grateful for your support, patience and understanding during these times and look forward to serving you.
We will continue to monitor all updates related to COVID-19 and will in turn adapt our policies to be a responsible member of the sport and sneaker community while respecting the greater good.
COVID-19 Update: As our supply chain takes every precaution for the health and safety of their staff members and our customers, you may experience longer than expected delivery times.
Please stay safe and healthy,
Your PUMA Family