Customer Service

Payment Options

For your convenience, we accept payment by credit and debit cards, Apple Pay, PayPal and PUMA Gift Cards.

Paying by Credit/Debit Card

We accept the following cards:

  • Visa
  • Mastercard
  • American Express
  • Discover

For your security, we will contact your card issuer to request pre-authorization for your order amount. Your card will not be charged until after your order has shipped.

Paying with Apple Pay

Check out faster, easier and more securely with Apple Pay. Please note this feature is only available for mobile shopping. For questions, please contact Customer Service.

Paying through PayPal

We partner with PayPal to offer secure payment options. PayPal is an online payment service which allows you to pay with your credit or debit card, bank account, or PayPal account balance. Your credit card and bank numbers are never seen by the seller or merchant and they offer 100% protection against unauthorized payments from your account.

Sign up for PayPal now.

For questions relating to PayPal, PayPal Customer Service representatives are available to assist you with PayPal-specific issues. Send an email for a quick response or contact PayPal Customer Service directly by phone at 1-888-221-1161 (U.S. telephone number)

For more information, visit the PayPal Help Center.

Paying with a PUMA Gift Card

You may purchase and redeem PUMA E-Gift Cards on the site. Visit our Gift Card page to purchase an E-Gift Card or check your balance.

For more information relating to your PUMA Gift Card or E-Gift Card, visit our Gift Cards and E-Gift Cards page.