My Account

Forgotten Passwords

If you have forgotten your password, use the "Forgotten password" function to request a new one which will be sent to your email address.

Master Data

You can change your master data under "My Account".

Changes to current orders should be communicated by telephone to our Customer Service tel. +41 / 44 / 2 42 86 00.

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Need assistance?

Have you still got questions? We could be pleased to answer your questions in German, English, French or Spanish.

You are also welcome to call or write:
Hotline: 0 18 05 / 28 63 25 **

(Monday to Friday from 08.00 – 20.00)

Email: service-de@shop.puma.com

PUMA Retail AG
Ostringstrasse 17
4702 Oensingen
Schweiz
Tel.: 0 18 05 / 28 63 25 **
Fax: 0 18 05 / 28 63 20 **
** 14 ct./min Mobile costs will be maximum 42 ct./min

You can change your master data under My Account.
Changes to current orders should be communicated by telephone to our Customer Service.