Shipping & Delivery
Allowed Delivery Addresses
PUMA ships to all 50 U.S. states, the District of Columbia, and to P.O. boxes. We also ship to APO/FPO addresses, Puerto Rico and other U.S. Territories, but delivery times may be longer than those listed below.
PUMA is not responsible for damage or loss of goods that occurs after delivery to the shipping address provided at checkout.
Shipping Methods and Rates
Customers may choose one of the following shipping methods:
|Method||Estimated Delivery Time||Shipping Fee|
|Standard (ground)||5 to 7 business days*||$ 7.00|
|Express||3 business days**||$ 12.00|
|2-Business Days||2 business days***||$ 18.00|
|1-Business Day||Next business day***||$ 25.00|
*Standard shipping fee to Puerto Rico and other overseas U.S. Territories is $15.00.
**Express shipping option not available on shipments to Alaska and Hawaii.
***Delivery to some areas of Alaska and Hawaii may take an extra business day.
Standard service is provided via FedEx ground service with final delivery made by either FedEx or the United States Postal Service. Delivery can be expected within 5-7 business days. APO/FPO shipments will arrive within 30-45 days.
Express, 2-Day or 1-Day Service
Orders must be submitted Monday through Friday by 2:00pm ET. Orders placed after 2:00pm ET Monday through Thursday will be shipped the following day. Orders placed on Friday after 2:00pm ET and over the weekend will be shipped on the next business day. Saturday and Sunday delivery is not available. Express, 2-Day or 1-Day services are not available to PO Boxes, US Territories, or APO/FPO addresses.
All orders with merchandise value above $75 (net of discounts and promotions) qualify for FREE Standard Shipping. This offer is valid only for shipments to the continental U.S., Alaska and Hawaii.
For shipments to U.S. Territories: Orders with merchandise value above $75 (net of discounts and promotions) qualify for the discounted Standard Shipping fee of $8.00.
Direct Signature Required:
With some of our higher-priced items, PUMA may require a signature at the time of delivery, at no extra cost to the Customer. These shipments will require a signature at the time of delivery from any person at the residential or business delivery address. Deliveries are made to the address on the mailing label, not to an individual recipient. FedEx will attempt delivery 3 times. The recipient cannot sign the FedEx door tag to authorize release; however, the shipper or recipient can request a redirect/address correction. Note: Delivery exceptions for direct signature required are APO/FPO, PO BOX and US Territories addresses. Therefore PUMA will restrict the shipment to these exceptional addresses.
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Need us? Call us.
Customer Service will be closed from 5:00pm ET on Thanksgiving Day, 11/26, until 7:00am ET on Friday, 11/27.