Customers may choose from one of the following FEDEX shipping methods:
|Method||Estimated Delivery Time||Fee|
|STANDARD||5 to 7 business days*||$ 7.00|
|EXPRESS||3 business days**||$ 12.00|
|TWO DAY||2 business days***||$ 18.00|
|OVERNIGHT||Next business day***||$ 25.00|
*Standard shipping fee to Puerto Rico and other overseas U.S. Territories is $15.00.
**3-Business Day shipping option not available on shipments to Alaska and Hawaii.
***Delivery to some areas of Alaska and Hawaii may take an extra business day.
PUMA.com is committed to your happiness. We want you to be as pleased with your purchase as we are in serving you. If you're not happy for any reason, we will gladly accept your return within 30 days of the delivery date. In order to make your return simple and inexpensive, it’s on the house and we’re picking up the tab! To initiate your FREE return please click MY ACCOUNT for registered users, otherwise click here. Having trouble, no worries, call customer service at 1-888-565-7862.
PUMA does not accept returns on customized and personalized products. Custom product orders are nonrefundable, except in cases of manufacturing or material defects, in which case you may contact customer service via phone or email for assistance.
For further details into PUMA’s shipping and returns, please visit our help section.