As long as the package has not left our warehouse, the order may be cancelled. Cancellations can be carried out by contacting our Customer Service on tel. 8-800-200-1948 If the package has already left our warehouse, you can use the supplied package return sticker to send it back to us.
Making Subsequent Amendments to an Order
It is not possible to subsequently change sizes or colors of items, or to add or delete items. Please enter a new order in the PUMA Online Shop.
Telephone Orders/Ordering by Email/Post/Fax
Placing a telephone order or ordering by email/post/fax is not possible.
Exchanging Products after order placing
Exchanging products is not possible. Please enter a new order in the PUMA Online Shop.
Exchanging Products after order receiving
Exchanging products after receiving is not possible. Please return item that you want to change and enter a new order in the PUMA Online Shop.